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Error
Application error

21722: Invalid Campaign Verify token

Twilio Messaging DocumentationMessaging

Description

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The attempt to import a Campaign Verify token to your brand failed because the token is invalid. Use a full CV token that matches Campaign Verify's required format and the organization entity listed on the token. Campaign Verify tokens expire, and you can only use a CV token with one Brand.

Possible causes

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  • The token is not formatted correctly. Campaign Verify CV tokens use 6 pipe-delimited fields, and the token must match the format exactly.
  • The token is expired. Campaign Verify tokens expire after a period of time.
  • The token has already been used with another Brand. You can only use a CV token with one Brand.
  • Verify that you are using the full CV token and set VettingProvider to CAMPAIGN_VERIFY. Provide VettingId with all 6 fields, including the pipes.
  • Confirm that the token is valid for the organization entity listed on the token. If you are supporting multiple Brands, generate a unique token for each Brand.
  • If the token has expired, obtain a new Campaign Verify token and import it again.
  • If you are registering a 527 political organization, complete the Campaign Verify flow before you submit the Brand registration.

Additional resources

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