22217: Missing Supporting Document field
PHONE NUMBERS
ERROR
This error occurs when your Regulatory Bundle is missing a field required for one of its Supporting Documents. A Regulation defines the required End-User and Supporting Document values, and the Supporting Document Type resource returns the fields your document must include.
- Your application created or updated a Supporting Document without all required
attributesfor the selected Supporting Document Type. - You relied on hardcoded field requirements instead of retrieving the current Regulation. Regulations can change, and the Regulation resource is designed to provide the values required for regulatory compliance.
- The applicable Regulation requires one or more Supporting Document fields exposed through
fieldsordetailed_fields, but your bundle omitted one of them.
- Fetch the applicable Regulation for the phone number country, number type, and end-user type. Set
includeConstraints=trueso you can review the required document fields before you create or update the bundle. - Retrieve the selected Supporting Document Type and provide every field listed in its
fieldsarray when you create the Supporting Document. - Update or recreate the Supporting Document with complete
attributes, then add it to the Regulatory Bundle. If the Regulation requires document proof, upload a supported file type such as JPEG, PNG, or PDF up to 5 MB.