30501: Toll Free verification rejection - Political campaigns must have Campaign Verify token
The Toll-Free phone number verification submission has been reviewed and it was rejected. Messaging traffic on this Toll-Free number is blocked until it's verified.
Verification is one component of ensuring A2P SMS is used by businesses in a legal and compliant manner. The review process looks at the business sending messaging (not the software powering it), the use case, sample content, the web presence, the opt-in/consent collected and associated website terms and privacy policies.
Your submission indicates political messaging, but:
- A Campaign Verify token was not provided
- The Campaign Verify token is invalid or expired
- The verification details were incomplete
Campaign Verify is a nonpartisan service that verifies the identity of political organizations and candidates. This verification is mandatory for all political messaging campaigns.
- Obtain a Campaign Verify token by registering through the Campaign Verify website (www.campaignverify.org)
- Ensure the token is linked to the political entity listed in your submission
- Resubmit your application with the valid Campaign Verify token included
- Provide the token in the "Additional Information" field
Why was my Toll Free Verification Rejected?