Skip to contentSkip to navigationSkip to topbar
Page tools
Useful for sharing or LLM
Accelerate development with AI

On this pageProducts used
Looking for more inspiration?Visit the
Error
Application error

30758: Unknown Error Code

Twilio Messaging DocumentationMessaging

Description

description page anchor

Registration Authority was not provided for brand registration to complete. Update the connected A2P 10DLC business data so business_registration_identifier is set to a supported value such as EIN or DUNS, and use EIN for US entities or international tax IDs.

Possible causes

possible-causes page anchor
  • The business profile used for A2P 10DLC registration is missing business_registration_identifier. Twilio uses this field to capture the business registration authority.
  • The registration authority was set to a value that isn't supported for the business or registration type. Supported values include EIN and DUNS, along with country-specific identifiers for other regions.
  • The matching business_registration_number was not supplied, or its format does not match the selected registration authority.
  • Set business_registration_identifier to the correct authority for the business. Use EIN for US entities or international tax IDs.
  • Enter the matching business_registration_number in the correct format. Use EIN format for EIN and DUNS format for DUNS.
  • Review the business information in Trust Hub, then resubmit the brand registration after the profile contains complete and valid data.

Additional resources

additional-resources page anchor