30796: Brand Registration: Entity type or stock information mismatch

This error means your Brand registration received feedback from The Campaign Registry. You can't use the Brand to create campaigns until you correct the business type or stock information in the registration. This usually happens when a non-public business is registered as public, or when the submitted stock_ticker and stock_exchange do not match the business's legal company name and public records.

• You registered a business as public even though the correct company_type is private, non-profit, or government.
• The submitted stock_ticker and stock_exchange could not be verified for the submitted legal company name.
• The submitted stock_exchange is not recognized or is not one of the supported exchange codes for A2P 10DLC registration.
• The legal business name does not exactly match official registration records, which can prevent public company details from being verified.

• If the business is not publicly traded, update company_type to the correct value and remove stock_ticker and stock_exchange. Twilio requires you to omit those properties when company_type is anything other than public.
• If the business is publicly traded, update stock_ticker and stock_exchange so they match the exact legal company name and public company records.
• Use a supported stock_exchange value when you resubmit the registration. Supported values include exchanges such as NYSE and NASDAQ.
• Verify that business_name matches the exact legal business name from official registration records before you resubmit the Brand.
• Edit the A2P profile in Console or update the BrandRegistration resource with the corrected information, then submit the Brand again.

• Troubleshooting A2P 10DLC Registrations
• Gather the Required Business Information
• A2P 10DLC BrandRegistrations resource