30821: Verification rejection - Use case summary is incomplete
MESSAGING
ERROR
The verification submission has been reviewed and rejected. Messaging traffic on this phone number is blocked until it's verified.
The use case summary provided in your submission is incomplete or lacks sufficient detail. This may be due to:
- The use case description is too vague or generic to evaluate
- Key details about the messaging program are missing from the summary
- The summary doesn't clearly describe what messages will be sent and why
- The description doesn't explain the relationship between the business and the message recipients
- Provide a detailed use case summary that clearly describes the purpose of your messaging program
- Include specifics about what messages will be sent, how often, and to whom
- Explain the business context and why messaging is needed for this use case
- Make sure the summary aligns with the sample messages and other details in your submission