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Error
Application error

30825: Verification rejection - Age Gate

Twilio Messaging DocumentationMessaging

Description

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The verification submission has been reviewed and it was rejected. Verification is one component of ensuring A2P SMS is used by businesses in a legal and compliant manner. The review process looks at the business sending messaging (not the software powering it), the use case, sample content, the web presence, the opt-in/consent collected and associated website terms and privacy policies.

Possible causes

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The phone number can't be verified because an Age Gate isn't present or isn't acceptable on your website and/or opt-in policy.

  • Add a robust age gate to your website or opt-in policy. Resubmit the verification with the updated age gate information.

Twilio's Messaging Policy(link takes you to an external page)