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Error
Application error

45103: Workspace Not Configured

Twilio Flex DocumentationFlex

Description

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Twilio could not complete the request because your Flex configuration does not include a valid TaskRouter Workspace. Set a Workspace SID in the configuration before you retry the operation.

Possible causes

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  • Your Flex environment does not have a Workspace SID configured.
  • The configured Workspace SID is empty, malformed, or does not match an existing TaskRouter Workspace.
  • The application is pointing to the wrong account, region, or environment, so the expected Workspace is not available.
  • A deployment or configuration change removed or overwrote the Workspace setting.
  • Review your Flex and TaskRouter configuration and confirm that a valid Workspace SID is set.
  • In Console, verify that the TaskRouter Workspace exists and belongs to the same account you are using for Flex.
  • If you manage configuration through code or environment variables, update the Workspace value and redeploy your application.
  • If you recently changed accounts or environments, make sure your credentials and configuration point to the correct Workspace.
  • Retry the request after you save the corrected configuration.

Additional resources

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