45306: Meeting was canceled
FLEX
WARNING
This warning indicates that Flex canceled a consult or conference step before the additional participant was connected. In Flex voice workflows, this can happen during a warm transfer or consult flow when the transfer is canceled before the meeting is established.
- The initiating agent canceled the consult call before the target agent or queue accepted it.
- A transfer was canceled through the Flex UI or by programmatically canceling the voice task transfer with
cancelVoiceTaskTransfer. - The transfer was started from a call that was not live and conference-based.
- The initiating agent was on hold when the transfer was attempted.
- Another transfer was already in progress.
- The transfer targeted a task queue that had not been used in the last 30 days.
- If the cancellation was intentional, no action is required.
- If the transfer should continue, start the consult or warm transfer again.
- Make sure you start the transfer from a live, conference-based call.
- Make sure the initiating agent is active on the call and not on hold.
- Confirm that no other transfer is already in progress before starting a new one.
- If you are transferring to a queue that has not been used recently, create an inbound task that routes to that queue, then retry the warm transfer.
- If you cancel transfers programmatically, review the logic that calls
cancelVoiceTaskTransferor other transfer cancel actions.