Error 50377
Product: Programmable Chat
ERROR - 50377
Can't update conversation as it's in final closed state
Conversation is in closed state and can't be used anymore Conversation state is 'closed' so it can't be used for chatting anymore.
Possible Causes
- Conversation state is set manually or by timer to 'closed' which means that conversation can't be updated anymore.
Possible Solutions
- Create new conversation in 'active' state without 'TimeToClosed' or with some big duration to avoid unexpected movement to 'closed' state.