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Error 50382

Product: Programmable Chat

ERROR - 50382

Timer can't be set without state

You are trying to set 'TimeToInactive' and/or 'TimeToClosed' without 'State' parameter in request You are trying to set 'TimeToInactive' and/or 'TimeToClosed' without 'State' parameter in request during conversation creation

Possible Causes

  • 'State' parameter is missing while 'TimeToInactive' and/or 'TimeToClosed' are present

Possible Solutions

  • Add 'State' parameter in conversation creation request
  • Remove 'TimeToInactive' and/or 'TimeToClosed' from conversation creation request
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