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Timer can't be set without state



ERROR: 50382

error-50382 page anchor
PROGRAMMABLE CHAT
ERROR

You are trying to set 'TimeToInactive' and/or 'TimeToClosed' without 'State' parameter in request during conversation creation

Possible Causes

possible-causes page anchor
  • 'State' parameter is missing while 'TimeToInactive' and/or 'TimeToClosed' are present
  • Add 'State' parameter in conversation creation request
  • Remove 'TimeToInactive' and/or 'TimeToClosed' from conversation creation request

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