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Error

Application error

50382: Timer can't be set without state

Chat

Description

You are trying to set 'TimeToInactive' and/or 'TimeToClosed' without 'State' parameter in request during conversation creation

Possible causes

'State' parameter is missing while 'TimeToInactive' and/or 'TimeToClosed' are present

Possible solutions

Add 'State' parameter in conversation creation request
Remove 'TimeToInactive' and/or 'TimeToClosed' from conversation creation request