51108: Twilsock: Service instance disabled

Twilsock could not connect because the Service instance you requested is disabled. This usually means the SID or configuration your client is using points to a Service instance that is no longer active for the Twilio product you are trying to reach.

• The client is configured with a disabled Service instance SID.
• The Service instance was disabled in Console or through an API update.
• Your application is using an outdated configuration value from a previous environment, such as development or staging.
• The access token or client configuration points to a different Service instance than the one you intended to use.

• Confirm that your application is using the correct Service instance SID for the environment you want to access.
• Check the status of the Service instance in Twilio Console and make sure it is active.
• If the Service instance was intentionally disabled, update your application to use an active Service instance instead.
• Review your deployment configuration and token generation flow to make sure they reference the correct Twilio Service instance.
• If you no longer need the disabled Service instance, create or select an active one and update all client-side and server-side configuration values that reference it.

• Chat documentation
• Sync documentation
• Notify documentation