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Error
Application error

60245: You have exceeded your messaging limits

Twilio Verify DocumentationVerify

Description

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You have reached a rate limit or messaging volume limit for Verify. Twilio returns this error when your account, service, or destination has exceeded the allowed number of verification messages for a given period.

Possible causes

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  • Your Verify service has sent too many verification SMS or voice messages in a short time.
  • A single phone number has received too many verification attempts.
  • Your account has reached a platform-enforced limit designed to protect against fraud, abuse, or accidental overuse.
  • Your application is retrying verification requests too aggressively.
  • You are sending verifications without using rate limits or other abuse prevention controls.
  • Reduce how often your application starts new verification attempts for the same user or phone number.
  • Add retry backoff and avoid sending multiple verification requests in rapid succession.
  • Review your Verify service settings and any application logic that could trigger repeated sends.
  • Use Verify rate limits to control verification traffic by phone number, IP address, or other identifiers.
  • If your use case requires higher throughput, review your Verify configuration and contact support if you need help evaluating your limits.

Additional resources

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