Skip to contentSkip to navigationSkip to topbar
Page toolsOn this pageProducts used
Looking for more inspiration?Visit the

60250: Missing Registration for Australia


ERROR: 60250

error-60250 page anchor
VERIFY
ERROR

Your message to an Australian phone number (+61) was blocked because your account does not have required business information. Under local Australian regulation, senders are required to provide Business Legal Name and Business Registration number before they can send messages to Australian destinations.

Possible causes

possible-causes page anchor
  • Missing Business Profile: You have not created a Business Profile in the Twilio Trust Hub or missing necessary business information.
  • Pending Approval: You have submitted a Business Profile, but it has not yet reached the "Approved" status.

To resume sending traffic to Australia, you must demonstrate a proof of association with a registered business Navigate to the Twilio Console to create a Primary Customer Profile and provide your Business Legal Name, your Australian Business Number (ABN) or an equivalent government-issued registration number from your home country. For complete details on each step, refer to the Australia sender ID Onboarding Guide(link takes you to an external page).