60301: Entity already exists

This error indicates that your request tried to create a Verify Entity with an Identity that already exists in the same Verify Service. Twilio returns HTTP 409 for this conflict because each Entity Identity must be unique within a Service.

• You sent a Create Entity request with an Identity that is already assigned to another Entity in the same Verify Service.
• Your application retried the same request and attempted to create a duplicate Entity.
• Your application does not check whether the Entity already exists before creating a new one.
• You are reusing the same Identity value across multiple users or records in the same Service.

• Use a unique Identity value for each Entity in the Verify Service.
• Check whether the Entity already exists before you send a Create Entity request.
• If you intended to work with an existing Entity, fetch or update that Entity instead of creating a new one.
• Review your retry and idempotency logic to prevent duplicate create requests.
• Confirm that your application maps each user to only one Entity per Verify Service.

• Verify documentation
• Verify API reference
• Manage Entities, Factors, and Challenges in Verify Push