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Error 60308

Product: Verify

ERROR - 60308

Challenge verification attempts limit reached

The maximum number of verification attempts for a Challenge has been reached.

Max. number of attempts for TOTP: 5.

Possible Causes

Too many incorrect TOTP codes have been provided in the AuthPayload

Possible Solutions

  • Create a new Challenge and verify that one.
  • For TOTP, ask the user to provide the correct TOTP code or re-register them with a new Factor if they are unable to generate correct codes for the existing Factor.
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