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Error
Application error

60384: Invalid challenge timeout

Twilio Verify DocumentationVerify

Description

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Twilio returns this error when the challenge timeout in your Verify Passkeys request is negative. Verify returns Passkeys challenge options in the options.publicKey object, and the timeout value must be positive.

Possible causes

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  • Your request includes a negative challenge timeout value.
  • Your application calculates the challenge timeout dynamically and sends a value below 0.
  • Your request-building logic transforms a valid timeout into a negative value before you create the challenge.
  • Update your request so the challenge timeout is a positive value.
  • Validate the timeout in your application before you create the challenge.
  • Review any code that derives the timeout from user input, configuration, or arithmetic and prevent negative values from being sent.

Additional resources

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