60401: Network Error

This error indicates that Verify could not communicate properly with the API while processing your request. Retry the request as a transient failure first, then confirm that the request itself is valid if the error continues.

• A transient communication failure occurred while Verify was calling the API.
• An active Twilio incident or degraded service is affecting API requests.
• Your SDK or HTTP client is introducing the failure. If the same request succeeds with curl, the problem is likely in your SDK-side integration.

• Retry the request after a short delay. If you automate retries, implement exponential backoff.
• Validate the Verify request before retrying. Send the request to the Verify Verifications endpoint, provide a valid To value, and use a supported channel. Phone numbers must be in E.164 format.
• If you use a helper library or SDK, send the same request with curl. If the request works with curl, fix the SDK-side request generation. If it fails in both places, contact Support.
• When you contact Support, include the Twilio-Request-Id header from the failed response. Also check the Twilio status page for any ongoing incident that could affect API requests.

• Verify Verifications API reference
• API best practices
• Checking Twilio Service and API Status with the Status Page