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Error
Application error

60425: Verification SID invalid or not provided

Twilio Verify DocumentationVerify

Description

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This error occurs when you send a Verify request with a missing or malformed Verification SID. For a Verification Check request, verificationSid must be a SID<VE> value that starts with VE and is 34 characters long. If you do not send verificationSid, send to instead.

Possible causes

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  • The request includes verificationSid, but the value does not match the required SID<VE> format.
  • The request omits verificationSid, and you also did not provide to. Verify requires one of those values when you create a Verification Check.
  • The request passes the wrong SID type, such as a Service SID that starts with VA, instead of a Verification SID that starts with VE.
  • The SID was copied incorrectly, truncated, or includes extra characters. Verify expects verificationSid to be 34 characters long.
  • Send the verificationSid exactly as returned when the verification was created. Make sure it starts with VE and is 34 characters long.
  • If you do not have the Verification SID, create the Verification Check request with to instead of verificationSid.
  • Confirm that you are using a Verification SID and not another resource SID such as serviceSid. serviceSid values start with VA, while Verification SIDs start with VE.

Additional resources

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