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63030: Unsupported parameter for type of channels message


ERROR: 63030

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MESSAGING
ERROR

This error occurs when your request includes a parameter that the selected channels message type does not support. Common cases include sending a content template with MediaUrl even though ContentSid replaces Body and MediaUrl, or supplying a URL field that does not resolve to a valid public website.

Possible causes

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  • You sent MediaUrl with a content template request. Content template messages should be sent with ContentSid and optional ContentVariables instead.
  • You tried to send media with a structured template that does not support that media configuration, or you attempted to send a different WhatsApp media header type than the template was approved for. Approved variable WhatsApp templates can send only the media type that was submitted for approval.
  • A URL field in the message is malformed, not publicly accessible, or a variable in the URL does not resolve to a valid public path.
  • If you are sending a content template, remove Body and MediaUrl from the API request. Send the message with ContentSid and include ContentVariables only when you need variable substitution.
  • If the message needs media, use a content template that supports media and make sure the media URL resolves to a publicly hosted file. For WhatsApp-approved media templates, send only the approved header type.
  • Verify any URL field or URL button value is complete, publicly accessible, and resolves correctly after variable substitution. Include a valid sample path when the URL uses variables.

Additional resources

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