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63034: Media exceeds size limit


ERROR: 63034

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MESSAGING
ERROR

Twilio returns this error when the media attached to an outbound message exceeds the channel's maximum size limit. For MMS, keep the total message and media size at 5 MB or less. Twilio accepts different maximum sizes for MMS, RCS, and WhatsApp.

Possible causes

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  • The media file is larger than the 5 MB MMS limit.
  • The combined size of the message and its media exceeds the channel's maximum limit.
  • Reduce the media file size to 5 MB or less before sending the message again.
  • Check the media limit for the channel you are using before retrying. Twilio applies different size limits to MMS, RCS, and WhatsApp.

Additional resources

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