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Error
Application error

64114: ConversationRelay: ASR provider connection error

Twilio Voice DocumentationVoice

Description

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ConversationRelay fails to transcribe speech when it can't connect to the automatic speech recognition (ASR) provider, or when the connection is lost.

Possible causes

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  • Operational issue with the ASR provider service
  • Connection timeout
  • Dropped connection to the provider
  • Monitor the situation.
  • Temporarily switch to a different ASR provider.