80505: Flex Configuration Error

This error occurs when a Flex component is not configured correctly. In Flex, you manage configuration through the Flex Configuration REST API for Twilio-hosted deployments, or through appConfig.js and the Flex Configuration REST API for customer-hosted deployments. Flex component behavior can also be customized with componentProps and the React defaultProps API.

• A Flex component was given invalid or incomplete configuration values through componentProps.
• A plugin changed component defaults through the React defaultProps API in a way that does not match the component you are customizing.
• A custom component added with the Flex UI content API is missing a required key.
• A customization directly reused an internal Flex UI component in an unsupported way, which can lead to undesired behavior.
• A Flex plugin or Flex UI customization introduced the error. Flex UI issues can come from custom plugins, third-party packages, or Flex UI itself.

• Review the Flex configuration in the correct location for your deployment. Use the Flex Configuration REST API for Twilio-hosted Flex. Use appConfig.js or the Flex Configuration REST API for customer-hosted Flex.
• Check the component name and every configured property in componentProps and defaultProps to make sure they match the Flex component you intend to customize.
• Add a unique key to every component you add or replace with the Flex UI content API.
• Avoid importing and reusing built-in Flex UI components directly. Customize supported components through the documented Flex UI extension points instead.
• If you cannot identify the misconfiguration from the UI alone, open the Status Report or download an error report so you can review logs and share the details with your administrator or support.

• Flex Configuration
• Work with Components and Props
• User Guide to Troubleshooting the Flex UI