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92006: The Content Sid is Invalid


ERROR: 92006

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MESSAGING, CONTENT
ERROR

This error occurs when you send a Message request with a ContentSid value that is not recognized as a valid Content Template SID. Use a valid 34-character SID with an HX prefix, and retrieve it from the Content Template Builder in Console or from the response when you create or fetch a template with the Content API.

Possible causes

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  • The ContentSid value does not match the required SID format and does not start with HX.
  • The ContentSid contains a typo or refers to a template SID that does not exist.
  • The template was deleted from your account.
  • The template belongs to a different Twilio account than the account sending the message.
  • You used an identifier from a WhatsApp template workflow that is not a Content Template SID. Only Content Templates can be sent with ContentSid and ContentVariables.
  • Copy the ContentSid directly from the Content Template Builder in Console or from the Content API response instead of entering it manually.
  • Verify that the SID is 34 characters long and matches the ^HX[0-9a-fA-F]{32}$ pattern.
  • Fetch or list your content templates to confirm that the template exists, has not been deleted, and belongs to the same account that is sending the message.
  • Replace the invalid or deleted template SID with an active Content Template SID and send the request again.
  • If you are sending WhatsApp templates, use a Content Template SID with ContentSid instead of a template identifier from the WhatsApp Templates console flow.

Additional resources

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