95005: Invalid media url

Twilio couldn't create a new Transcript because the Channel object's media_properties.media_url value isn't a valid URI. Use media_url when you transcribe an external recording. If you're transcribing a Twilio Recording stored in Twilio, use source_sid instead.

• The media_url value in Channel.media_properties is malformed or isn't a valid URI for an external recording.
• You included both media_url and source_sid in the same Transcript creation request. When both values are present, Twilio uses media_url.

• Provide a valid URL in Channel.media_properties.media_url when you create a Transcript for an external recording.
• If the recording is a Twilio Recording stored in Twilio, remove media_url and provide source_sid in Channel.media_properties instead.
• If the recording is stored externally, make the file publicly accessible during transcription. Use a presigned URL or SAS URL if the file is access-controlled. Don't use basic authentication on media_url.

• Conversational Intelligence Transcript resource
• Conversational Intelligence onboarding guide
• Customize Conversational Intelligence