For a successful evaluation of the secondary customer profile, please ensure that you've already created a Primary Customer Profile in the same account and it's in twilio-approved
state.
if not, refer to Console: Create a Primary Customer Profile for a step-by-step walkthrough.
Note: This step will fetch the regulation SID necessary to use for Secondary Profile creation.
How many resources to return in each list page. The default is 50, and the maximum is 1000.
Note: This step creates an empty bundle that will then be filled with the information submitted in the subsequent steps.
The email address that will receive updates when the Customer-Profile resource changes status.
The unique string of a policy that is associated to the Customer-Profile resource.
The URL we call to inform your application of status changes.
Please note: If you have a US entity or an International Tax ID, use EIN to register your business profile and to avoid brand registration failures. Do not use a DUNS number.
Updates are coming to Twilio's Starter Brand registration based on changes from The Campaign Registry (TCR) and mobile carriers. We will provide updates on how this change may impact US A2P 10DLC registration as soon as they are available. Brands with EINs will no longer be able to use Twilio's Starter Brand registration going forward.
In the meantime, if you are registering on behalf of an organization with an EIN/Tax ID, please complete a Standard registration.
Note: This step is used to gather the following business information that will then be added to the bundle in step 8:
Attribute (* = Required):: Business Identity (*)
Accepted Values:
'direct_customer', 'isv_reseller_or_partner', 'unknown'
Attribute (* = Required):: Business Type (*)
Accepted Values:
'Sole Proprietorship', 'Partnership', 'Limited Liability Corporation', 'Co-operative', 'Non-profit Corporation', 'Corporation'
Attribute (* = Required):: Business Industry (*)
Accepted Values:
'AUTOMOTIVE', 'AGRICULTURE', 'BANKING', 'CONSUMER', 'EDUCATION', 'ENGINEERING', 'ENERGY', 'OIL_AND_GAS', 'FAST_MOVING_CONSUMER_GOODS', 'FINANCIAL', 'FINTECH', 'FOOD_AND_BEVERAGE', 'GOVERNMENT', 'HEALTHCARE', 'HOSPITALITY', 'INSURANCE', 'LEGAL', 'MANUFACTURING', 'MEDIA', 'ONLINE', 'RAW_MATERIALS', 'REAL_ESTATE', 'RELIGION', 'RETAIL', 'JEWELRY', 'TECHNOLOGY', 'TELECOMMUNICATIONS', 'TRANSPORTATION', 'TRAVEL', 'ELECTRONICS', 'NOT_FOR_PROFIT'
Attribute (* = Required):: Business Registration ID Type (*)
Accepted Values:
EIN
USA: Employer Identification Number (EIN)
DUNS
USA: DUNS Number (Dun & Bradstreet)
CCN
Canada: Canadian Corporation Number
CBN
because
CCN
is no longer accepted.
CBN
Canada: Canadian Business Number
CN
Great Britain: Company Number
ACN
Australia: Company Number from ASIC (ACN)
CIN
India: Corporate Identity Number
VAT
Estonia: VAT Number
VATRN
Romania: VAT Registration Number
RN
Israel: Registration Number
Other
Other
Attribute (* = Required):: Name of Other Registration Type ( only applicable if 'Other' is used for Business Registration ID Type) (*)
Accepted Values:
Freeform string
Attribute (* = Required):: Business Registration Number (*)
Accepted Values:
Attribute (* = Required):: Business Regions of Operations (*)
Accepted Values:
'AFRICA', 'ASIA', 'EUROPE', 'LATIN_AMERICA', 'USA_AND_CANADA', 'AUSTRALIA'
Attribute (* = Required):: Website Url (*)
Accepted Values:
URL
Attribute (* = Required):: Social Media Profile URL
Accepted Values:
URL
The type of end user of the Bundle resource - can be individual
or business
.
The set of parameters that are the attributes of the End User resource which are derived End User Types.
Note: This step is used to gather the following authorized representative information to be associated with the bundle in step 8.
Attribute (* = Required): | Accepted Values |
---|---|
Last Name | Ex: 'Smith' |
First Name | Ex: 'John' |
Ex: 'johnsmith@example.com' | |
Business Title | Ex: 'Head of Product Management' |
Job Position | 'Director', 'GM', 'VP', 'CEO', 'CFO', 'General Counsel', 'Other' |
Phone Number | Ex: '123-456-7890' |
Country Code | Ex: '+1' (US Country Code) |
The type of end user of the Bundle resource - can be individual
or business
.
The set of parameters that are the attributes of the End User resource which are derived End User Types.
The type of end user of the Bundle resource - can be individual
or business
.
The set of parameters that are the attributes of the End User resource which are derived End User Types.
PO Boxes not accepted for address submission
Note: This step will gather the address info to be associated with the bundle in Step 8.
Skip this step if you already have an address sid.
Attribute (* = Required): | Accepted Values |
---|---|
Address Friendly Name * | Freeform String |
Country * | Ex: 'US' or 'United States' |
Street Address 1 * | Ex: 1234 Fake St |
Street Address 2 | Ex: Apt B (if applicable) |
City * | Ex: San Francisco |
State/Province/Region * | Ex: CA |
Postal Code * | Ex: 94016 |
The SID of the Account that will be responsible for the new Address resource.
A descriptive string that you create to describe the new address. It can be up to 64 characters long.
Whether to enable emergency calling on the new address. Can be: true
or false
.
Whether we should automatically correct the address. Can be: true
or false
and the default is true
. If empty or true
, we will correct the address you provide if necessary. If false
, we won't alter the address you provide.
The additional number and street address of the address.
Note: This step creates the supporting doc that houses the address information which will then be associated with the bundle in Step 8.
The set of parameters that are the attributes of the Supporting Documents resource which are derived Supporting Document Types.
Note: This step gathers up the previously entered information and associates it with the empty bundle. Each component (supporting document/address, customer profile information, authorized representative 1, authorized representative 2) will have its own object_sid to be assigned to the bundle.
You can assign a Customer Profile as an entity to another Customer Profile. For the current use-case, you can do so by fetching the Primary Customer Profile Sid from the primary account.
Use it as the ObjectSid=primary-customer-profile-sid
Note: Currently ObjectSid
accepts a Customer Profile Sid
from the same account or from the primary account.
If you want to assign phone numbers to your Secondary Customer Profile, find your phone number SID from the Phone Numbers page in the Console.
The unique string that we created to identify the CustomerProfile resource.
The unique string that we created to identify the Customer-Profile resource.
The verification status of the Customer-Profile resource.
draft
pending-review
in-review
twilio-rejected
twilio-approved
The email address that will receive updates when the Customer-Profile resource changes status.
Once you submit a compliant Secondary Customer Profile for review, your profile will be under in-review
status. If it's non-compliant, it will automatically be rejected with a twilio-rejected
status.