Communication endpoints
Legal information
Conversation Orchestrator, including the APIs, may use artificial intelligence or machine learning technologies and is subject to the terms of the Predictive and Generative AI/ML Features Addendum. For details on AI usage and data, see the AI Nutrition Facts for Real-Time Transcription and Conversation Relay.
Conversation Orchestrator is not a HIPAA Eligible Service or PCI compliant and should not be enabled in workflows that are subject to HIPAA or PCI.
Conversations products are only available in the new Twilio Console. If your account hasn't been migrated, you'll be redirected to the legacy Console where these products won't appear.
A communication is the smallest unit of interaction within a conversation. Each communication represents a single event—such as an SMS message or a voice utterance.
Create Communication
List Communications
Fetch Communication