Participant endpoints
Legal information
Conversation Orchestrator, including the APIs, may use artificial intelligence or machine learning technologies and is subject to the terms of the Predictive and Generative AI/ML Features Addendum. For details on AI usage and data, see the AI Nutrition Facts for Real-Time Transcription and Conversation Relay.
Conversation Orchestrator is not a HIPAA Eligible Service or PCI compliant and should not be enabled in workflows that are subject to HIPAA or PCI.
Conversations products are only available in the new Twilio Console. If your account hasn't been migrated, you'll be redirected to the legacy Console where these products won't appear.
A participant represents an actor involved in a conversation. Conversation Orchestrator assigns each participant a type that identifies their role, such as customer, human agent, or AI agent.
Create Participant
List Participants
Fetch Participant
Update a Participant