Error 11751

Product: Programmable SMS

ERROR - 11751

Media Message - Media exceeds messaging provider size limit

The total size of the media message request exceeds the maximum size limit for the channel. ## Error - 11751

Media Message -> Media exceeds messaging provider size limit

Maximum size limit depends on the messaging channel. * For an MMS message, the size limit is 5MB. * For a WhatsApp message, the size limit is 16MB.

Possible Causes

The total size of the media message request exceeds the maximum size limit for the channel.

Possible Solutions

If you are sending multiple media files on a message, split them into multiple requests to reduce the size of each request.