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Warning
Application error

30974: Your Privacy Policy page has too little text to review

Twilio Messaging DocumentationMessaging
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Description

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Your Privacy Policy link must open a page that shows the full policy as text. The page opened when your A2P 10DLC campaign was checked before submission, but it showed only a few lines of text. You can still submit the campaign, but reviewers may reject a privacy policy they can't read.

Possible causes

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  • The page shows only a heading, a summary or a "coming soon" placeholder, or it's a home page that links to the policy.
  • The policy text is an image, or it shows only after a click, such as in a pop-up or a collapsed section.
  • Publish the full policy, and change Privacy Policy URL (privacy_policy_url) to link directly to it.
  • Show the policy as text on the page itself, not as an image or behind a click.

Additional resources

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