45212: Flex Flow creation failed
FLEX
ERROR
This error occurs when you try to create a Flex Flow and Twilio cannot complete the request. The create request can fail when required parameters are missing, parameter values are invalid for the selected integration, or the new Flex Flow conflicts with an existing Flex Flow.
- The request is missing a required create parameter such as
FriendlyName,ChatServiceSid, orChannelType. ChannelTypeis not one of the supported values for a Flex Flow.IntegrationTypeis invalid, or the request is missing integration-specific parameters required for that integration.- You set
IntegrationTypetostudiobut did not provide a validIntegration.FlowSid. - You set
IntegrationTypetoexternalbut did not provide a validIntegration.Url. - You set
IntegrationTypetotaskbut did not provideIntegration.WorkspaceSid,Integration.WorkflowSid, orIntegration.Channel. - A request attribute such as
ContactIdentityconflicts with an existing Flex Flow for the same messaging identity or message handler. - Your account has reached the Flex Flow limit.
- Review the error details returned in the API response and correct the specific field that failed validation.
- Confirm that the request includes
FriendlyName,ChatServiceSid, andChannelType. - Verify that
ChannelTypeis set to a supported value such asweb,sms,facebook,whatsapp,line, orcustom. - Verify that
IntegrationTypeis set tostudio,external, ortask. - If you use
studio, provide a validIntegration.FlowSid. - If you use
external, provide a valid absolute URL inIntegration.Url. - If you use
task, provide valid values forIntegration.WorkspaceSid,Integration.WorkflowSid, andIntegration.Channel. - Check your existing Flex Flows in Console or through the API and remove or update any flow that uses the same contact identity or messaging configuration.
- If you are near the account limit, delete unused Flex Flows before creating a new one.