50214: User conversation limit exceeded

This error occurs when you try to add a Chat user to another conversation after that identity has already joined the maximum allowed number of active or inactive Conversations (classic) and Chat Channels. In Conversations (classic), a Chat identity can belong to up to 1000 active or inactive conversations and channels.

• The user's identity already belongs to 1000 or more active or inactive Conversations (classic) and Chat Channels.
• The user is still a participant in older conversations that remain active.
• The user is still a participant in older conversations that remain inactive.

• Increase the user conversation limit for the Service instance.
• Remove the user from conversations they no longer need.
• Move unused conversations to closed by API or with timers. closed conversations do not count toward the per-user limit.
• List the user's existing conversation memberships with the User Conversation resource, then remove memberships that are no longer needed.

• Conversations (classic) Limits
• States and Timers in Conversations (classic)
• User Conversation Resource