60369: Factor type invalid or not provided

This error occurs when you create a Verify Factor without a valid factorType in the request body. The /v2/Services/{ServiceSid}/Entities/{Identity}/Factors endpoint requires factorType. Use push or totp for this endpoint. If you are registering passkeys, use the Passkeys Factor resource instead.

• The request body does not include the required factorType field.
• The request includes an empty or unsupported factorType value for the standard Factor resource.
• The request is trying to register a passkey by using the standard Factor endpoint instead of the Passkeys Factor endpoint.

• Add factorType to the request body and set it to a valid value for the standard Factor resource, such as push or totp.
• If you are creating a passkey factor, send the request to /v2/Services/{ServiceSid}/Passkeys/Factors instead of /v2/Services/{ServiceSid}/Entities/{Identity}/Factors.
• If you are creating a push factor, make sure the request includes the push-specific fields required for that factor type, including binding.publicKey, config.appId, config.notificationToken, and config.sdkVersion.
• If you are creating a TOTP factor, follow the TOTP factor creation flow and include factorType with friendlyName. Add TOTP configuration fields only when you need to override the defaults.

• Factor Resource API reference
• Verify Push Technical Overview
• Verify TOTP Quickstart