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60412: Verification blocked by Fraudulent Signup Prevention


ERROR: 60412

error-60412 page anchor
VERIFY
ERROR

Based on your service configuration, Twilio Verify has blocked this request because it was identified as a possible fraudulent signup attempt.

To prevent platform abuse and unnecessary costs, the verification attempt was terminated before the message was sent.

Causes

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  • The request was identified as a high-risk attempt to create a fake or duplicate account.
  • You have not added a legitimate number to the Verify Safelist.
  • Update your Safelist: Add the phone number to your Verify Safelist. This prevents active filters from blocking this specific phone number.
  • Override it using the risk_check parameter: If you're sure that this authentication is legitimate and safe, you can bypass the block by including the risk_check=disable parameter in your API request.
    • Note: Disabling risk checks increases your exposure to SMS pumping and fake account creation.
  • Adjust Fraudulent Signup Prevention Setting: While the feature is in pilot, contact your account manager or reach out to support to adjust the prevention mode.