Skip to contentSkip to navigationSkip to topbar
Page tools
Useful for sharing or LLM
Accelerate development with AI

On this pageProducts used
Looking for more inspiration?Visit the
Error
Application error

60412: Verification blocked by Fraudulent Signup Prevention

Twilio Verify DocumentationVerify

Description

description page anchor

Based on your service configuration, Twilio Verify has blocked this request because it was identified as a possible fraudulent signup attempt.

To prevent platform abuse and unnecessary costs, the verification attempt was terminated before the message was sent.

Causes

causes page anchor
  • The request was identified as a high-risk attempt to create a fake or duplicate account.
  • You have not added a legitimate number to the Verify Safelist.
  • Update your Safelist: Add the phone number to your Verify Safelist. This prevents active filters from blocking this specific phone number.
  • Override it using the risk_check parameter: If you're sure that this authentication is legitimate and safe, you can bypass the block by including the risk_check=disable parameter in your API request.
    • Note: Disabling risk checks increases your exposure to SMS pumping and fake account creation.
  • Adjust Fraudulent Signup Prevention Setting: While the feature is in pilot, contact your account manager or reach out to support to adjust the prevention mode.