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Safe List


(information)

Info

Safe List API is in Pilot!

This Verify feature is currently in the Pilot maturity stage.

Verify Customers who have enabled Fraud Guard will have default access to the Safe List API. Fraud Guard is now in the GA maturity stage and is available to all Verify customers at no extra cost.

If you are not using Fraud Guard, you'll need to contact sales(link takes you to an external page) to request access to this API.

Note: Safe List API currently only supports the SMS channel.

Safe List API allows you to maintain a list of phone numbers that will never be blocked by Verify Fraud Guardor Geo permissions. While we are always adapting our fraud detection model to keep false positives extremely low, Safe List API adds another layer of protection by letting you mark phone numbers as safe to ensure they are never erroneously blocked.

This API contains three endpoints:

  1. Add a Phone Number
  2. Check a Phone Number
  3. Remove a Phone Number

Alternatively, you can add a previously blocked phone number to the Safe List via Twilio Console on the Verify Logs Blocked Verifications tab(link takes you to an external page). See Viewing Logs With Twilio Console for more information.


Rate limits

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Safe List API provides a built-in rate limit of 30 requests per minute. If you reach this limit, you will start receiving HTTP 429 "Too Many Requests" responses.


Safe List API has a timeout value of 15 seconds. However, its 99th percentile is within 1 second.


Safe List Response Properties

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These properties are returned in the JSON response output.

Resource properties
sidtype: SID<GN>Not PII

The unique string that we created to identify the SafeList resource.


phone_numbertype: stringPII MTL: 0 days

The phone number in SafeList.


urltype: string<URI>Not PII

The absolute URL of the SafeList resource.


POST https://verify.twilio.com/v2/SafeList/Numbers

Adds a single phone number to the Safe List based on the given phone_number parameter. Phone numbers must be in E.164 format.

If attempting to add a number that already exists in the Safe List, HTTP 400 with Error Code 60411 will be returned. Phone numbers will remain in the Safe List indefinitely until they are explicitly removed.

Parameters

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Request body parameters
PhoneNumbertype: stringPII MTL: 0 days
Required

The phone number to be added in SafeList. Phone numbers must be in E.164 format(link takes you to an external page).

Add a Phone Number to the Safe List

add-a-phone-number-to-the-safe-list page anchor
Node.js
Python
C#
Java
Go
PHP
Ruby
twilio-cli
curl

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// Download the helper library from https://www.twilio.com/docs/node/install
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// Find your Account SID and Auth Token at twilio.com/console
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// and set the environment variables. See http://twil.io/secure
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const accountSid = process.env.TWILIO_ACCOUNT_SID;
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const authToken = process.env.TWILIO_AUTH_TOKEN;
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const client = require('twilio')(accountSid, authToken);
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client.verify.v2.safelist
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.create({phoneNumber: '+18001234567'})
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.then(safelist => console.log(safelist.sid));

Output

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{
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"sid": "GNXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
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"phone_number": "+18001234567",
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"url": "https://verify.twilio.com/v2/SafeList/Numbers/+18001234567"
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}


GET https://verify.twilio.com/v2/SafeList/Numbers/{PhoneNumber}

Checks if a single phone number is in the Safe List based on the given phone_number parameter. Phone numbers must be in E.164 format.

If the given phone number is not in the Safe List, HTTP 404 will be returned.

URI parameters
PhoneNumbertype: stringPII MTL: 0 days
Path Parameter

The phone number to be fetched from SafeList. Phone numbers must be in E.164 format(link takes you to an external page).

Check if a Phone Number is in the Safe List

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Node.js
Python
C#
Java
Go
PHP
Ruby
twilio-cli
curl

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// Download the helper library from https://www.twilio.com/docs/node/install
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// Find your Account SID and Auth Token at twilio.com/console
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// and set the environment variables. See http://twil.io/secure
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const accountSid = process.env.TWILIO_ACCOUNT_SID;
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const authToken = process.env.TWILIO_AUTH_TOKEN;
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const client = require('twilio')(accountSid, authToken);
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client.verify.v2.safelist('+18001234567')
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.fetch()
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.then(safelist => console.log(safelist.sid));

Output

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{
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"sid": "GNXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
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"phone_number": "+18001234567",
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"url": "https://verify.twilio.com/v2/SafeList/Numbers/+18001234567"
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}


DELETE https://verify.twilio.com/v2/SafeList/Numbers/{PhoneNumber}

Removes a single phone number from the Safe List based on the given phone_number parameter. Phone numbers must be in E.164 format.

If the given phone number is not in the Safe List, HTTP 404 will be returned.

URI parameters
PhoneNumbertype: stringPII MTL: 0 days
Path Parameter

The phone number to be removed from SafeList. Phone numbers must be in E.164 format(link takes you to an external page).

Remove a Phone Number from the Safe List

remove-a-phone-number-from-the-safe-list page anchor
Node.js
Python
C#
Java
Go
PHP
Ruby
twilio-cli
curl

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// Download the helper library from https://www.twilio.com/docs/node/install
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// Find your Account SID and Auth Token at twilio.com/console
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// and set the environment variables. See http://twil.io/secure
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const accountSid = process.env.TWILIO_ACCOUNT_SID;
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const authToken = process.env.TWILIO_AUTH_TOKEN;
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const client = require('twilio')(accountSid, authToken);
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client.verify.v2.safelist('+18001234567').remove();


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