60436: Recipient invalid or not provided
VERIFY
ERROR
Twilio returns this error when your Verify request does not include a valid recipient destination. Verify accepts a phone number or an email address as the destination, and phone numbers must be provided in E.164 format.
- The request did not include the recipient destination required for the verification request.
- The recipient is a phone number that is not formatted in
E.164. - The selected Verify channel and recipient type do not match, such as using the
emailchannel without an email address. - Your application passed unconfirmed user input, such as a mistyped phone number or email address. Confirming contact information and validating phone numbers before sending an OTP helps catch these errors earlier.
- Include the recipient destination in the request body and resend the verification request.
- For
sms,call,whatsapp,sna, orauto, send the recipient as a completeE.164phone number, such as+14155552671. - For the
emailchannel, send an email address as the destination and make sure your Verify email integration is configured before sending email verifications. - Normalize and validate phone numbers before creating a verification. Use Lookup if you need help converting or screening user input before you send the OTP.