60609: Live activity not enabled

This error occurs when your Lookup request asks for the live_activity data package, but that package is not enabled on your account. In Lookup v2, live activity is requested through the Fields parameter, and the current Line Status capability requires access before you can use it.

• Your request includes live_activity in the Fields parameter, but your account is not enabled for that package.
• Your account has not been approved for the current Line Status package, which requires access before use.

• Contact Support or Sales to enable the requested package on your account.
• If you do not need live activity data, remove live_activity from the Fields parameter and send the Lookup request with only the fields you need. Lookup returns optional package data only when you request the corresponding field.
• If you need this capability, request access to Line Status before sending Lookup requests that depend on it. For the current implementation, use Fields=line_status after access is enabled.

• Lookup v2 API
• Line Status
• Lookup v2 Quickstart