Error
Application error
60734: Rich Content Delivery Not Supported by Messaging Provider
Verify
Twilio Verify failed to deliver the verification message because the request included rich content (such as logos or media) that is not supported by the messaging channel or provider specified for this recipient.
- The destination channel or provider does not support rich content as defined in the message template.
- The recipient's carrier or country does not support rich content messaging.
- Remove rich elements: Resend the verification request without a rich content template (e.g., omit custom logos, headers, or media cards).
- Rich content provider availability: Check that the destination country and carrier supports the rich content channel you are using.
- Contact support: If you consistently need rich content for a given region, contact Twilio Customer Support to confirm provider availability.