63022: Invalid vname certificate

Twilio returns this error when the vname certificate attached to your business account is invalid. If you send with WhatsApp, verify that the sender is registered in a verified Meta Business Portfolio and WABA before you retry.

• The vname certificate attached to your business account is invalid.
• The WhatsApp sender was created in a different Meta Business Portfolio or WABA than the one you are using now. Twilio requires you to use the same Meta Business Portfolio and WABA for each sender in an account.

• Verify your Meta Business Manager or Business Portfolio, then confirm that the WhatsApp sender is registered in the matching WABA. Twilio requires a Meta Business Manager account to create a WABA and register WhatsApp senders.
• If you are adding more WhatsApp senders, use the same Meta Business Portfolio and WABA that you used for the first sender. Choosing a different portfolio or WABA results in an error.
• Contact Twilio Support and ask them to verify the certificate for your business account.

• Using WhatsApp Business Accounts with Twilio
• Register WhatsApp senders using Self Sign-up
• Overview of the WhatsApp Business Platform with Twilio