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63027: Template does not exist for a language and locale

ERROR: 63027

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PROGRAMMABLE SMS
ERROR

Description

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Template does not exist for a language and locale

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Possible Causes

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  • Template does not exist for a language and locale
  • Template is being sent using the wrong parameters. Content API templates must be sent with a Content Template sid starting with HX and include a Messaging Service. Templates created using the Legacy System through Templates API or the WA Templates Console UI must be sent with a body string.
  • Their requested body does not match an approved template.

Possible Solutions

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  • Double check your body string parameter to make sure it matches exactly with the approved template. New lines or blank characters may cause an issue.
  • If the template was created with Content API or Content Editor. Validate that you are sending templates with the right parameters.