63103: Cannot assign payment method to WABA provided
MESSAGING
ERROR
This error occurs when Twilio cannot assign your WhatsApp Business Account (WABA) to Twilio's credit line during sender registration. Meta only allows a payment method on a WABA to be revoked, not fully removed. If you already use WhatsApp with another provider, create a new WABA to use with Twilio instead of selecting a WABA that was created outside of Twilio.
- You selected a WABA that is already assigned to another payment method.
- You selected a WABA that has been used with another provider or was created outside of Twilio.
- You selected a different Meta Business Portfolio or a different WABA than the one already connected to this Twilio account when adding another sender. Twilio requires all WhatsApp senders in one account to use the same WABA.
- Meta's credit line assignment service is temporarily unavailable.
- If you are registering your first sender or moving from another provider, select your existing Meta Business Portfolio and create a new WABA in Twilio during Self Sign-up or Embedded Signup.
- If you are adding another sender to the same Twilio account, select the same WABA that you used for your first WhatsApp sender.
- Wait a few minutes and retry the request if the failure appears temporary.
- If the error continues, contact Twilio Support.