63113: Sender Cannot Be Verified

This error occurs during WhatsApp sender registration when the verification code cannot verify ownership of the sender. Request a new verification code and complete verification again through the Senders API.

• The verification code submitted in configuration.verification_code is incorrect.
• Too many verification attempts were made in a short period, which can prevent the sender from being verified with the current code.
• OTP delivery was delayed or the phone number could not receive the SMS or voice verification needed to complete registration.

• Wait a few minutes, then request a new verification code by making another POST /v2/Channels/Senders request.
• Submit the new code with the correct configuration.verification_method and configuration.verification_code in POST /v2/Channels/Senders/{Sid}.
• If SMS verification does not work, try the voice verification method when the phone number can receive voice OTPs.
• Confirm the phone number can receive inbound OTPs. Numbers behind IVR or computer-operated systems, or numbers that only support outbound traffic, cannot complete manual OTP verification.
• Fetch the sender and confirm that status changes to ONLINE after registration completes. If it does not, review the sender error logs and follow the recommended actions.

• Register WhatsApp senders using the Senders API
• Senders API - WhatsApp
• Migrate phone numbers and WhatsApp senders