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Error
Application error

92009: The template associated with this SID has already been submitted for approval.

Twilio Messaging DocumentationMessaging
Twilio Content DocumentationContent

Description

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This error occurs when you submit a content template for WhatsApp approval and the same template SID has already been submitted. Twilio expects you to create a new template copy before making changes, because editing an existing template from the details page is not supported.

Possible causes

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  • You tried to submit the same ContentSid for WhatsApp approval more than once.
  • You made changes to an existing template instead of duplicating it first. Twilio only supports making changes by duplicating a template.
  • Duplicate the template, make your changes in the new copy, and submit the duplicate for approval.
  • Create a new template with a new HX SID before resubmitting for approval.
  • If you are using the Console, choose Save and submit for WhatsApp approval only when the template is ready to be reviewed.

Additional resources

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