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Stop sending unwanted email


Suppressions prevent the sending of email messages to recipients that rejected your prior email messages. Either an inbox provider or a recipient can trigger a suppression. These conditions include:

  • When an inbox provider blocks or bounces an email message or marks an email address as invalid.
  • When a recipient files a spam report or unsubscribes from your email list.
BlocksBouncesGlobal UnsubscribesInvalid EmailsSpam Reports

A block temporarily rejects email messages sent from your sending IP address.

  • To reduce the number of email addresses in the list, you can search for an email address or apply a filter.
    • To find an email address, type the address you want in the Search box and press Enter.
    • To filter the email addresses in the list:
      1. Click Add Filters.
      2. Click Date Range. The Date Range dropdown menu appears.
      3. From the Date Range dropdown menu, choose the desired time range:
        • Last 3 Days
        • Last 7 Days
        • Last 30 Days
        • Custom Range. If you select Custom Range, set the Start date and End date.
      4. Click Apply.
  • To remove all blocked email addresses displayed, click Delete all.
  • To export a list of all blocked email addresses displayed, click Export all. The list of blocks includes:
EmailDateReason
Blocked email addressWhen this address got blockedWhy the address got blocked

If no email addresses have been blocked, No blocks yet displays instead of a list of addresses.