Menu

Expand
Rate this page:

Twilio ISO/IEC Certifications

As part of our information security management system (ISMS), Twilio is certified under ISO/IEC 27001, a management system that provides specific requirements and practices intended to bring information security under management control. In addition, we have attestations to ISO/IEC 27017 and ISO/IEC 27018, internationally recognized codes of practice that provide guidance on controls to address cloud-specific information security threats and risks as well as for the protection of personally identifiable information (PII). Our compliance with these standards assures your protection in a number of ways:

  • Your data and environment are protected and separated from other customers
  • Twilio is committed to alignment with globally recognized best practices and maintains a system of precise controls to ensure the integrity of its cloud services
  • Physical media are managed and controlled in order to protect Twilio customers’ data
  • Your data won’t be used for marketing/advertising without consent
  • You know what’s happening with your PII
  • We comply only with legally binding requests for disclosure of customer data
  • Twilio provides customers the ability to manage their data; you control your data and know where it is stored

ISMS Scope

All publicly available Twilio services and features are in scope.

Learn More

Visit iso.org to learn more:

Rate this page:

Need some help?

We all do sometimes; code is hard. Get help now from our support team, or lean on the wisdom of the crowd browsing the Twilio tag on Stack Overflow.

        
        
        

        Thank you for your feedback!

        We are always striving to improve our documentation quality, and your feedback is valuable to us. How could this documentation serve you better?

        Sending your feedback...
        🎉 Thank you for your feedback!
        Something went wrong. Please try again.

        Thanks for your feedback!

        Refer us and get $10 in 3 simple steps!

        Step 1

        Get link

        Get a free personal referral link here

        Step 2

        Give $10

        Your user signs up and upgrade using link

        Step 3

        Get $10

        1,250 free SMSes
        OR 1,000 free voice mins
        OR 12,000 chats
        OR more