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OperatorResults Resource

Public Beta

Voice Intelligence is currently available as a public beta release. Some features are not yet implemented and others may be changed before the product is declared as Generally Available. Beta products are not covered by a Twilio SLA.

Learn more about beta product support.

The OperatorResults resource returns a list of operator inferences for a Transcript.

The returned Language Operators are the ones that were deployed to the Service at the time of the creation of the Transcript.

OperatorResults Properties

Resource Properties in REST API format
operator_type
enum:operator_type Not PII

The type of the applied Language Understanding Operator. One of conversation-classify, utterance-classify, extract, extract-normalize, or pii-extract

name
string Not PII

The name of the applied Language Understanding.

operator_sid
sid<LY> Not PII

A 34 character string that identifies this Language Understanding operator sid.

extract_match
boolean Not PII

Boolean to tell if extract Language Understanding Processing model matches results.

match_probability
decimal Not PII

Percentage of 'matching' class needed to consider a sentence matches

normalized_result
string Not PII

Normalized output of extraction stage which matches Label.

utterance_results
object[] Not PII

List of mapped utterance object which matches sentences.

utterance_match
boolean Not PII

Boolean to tell if Utterance matches results.

predicted_label
string Not PII

The 'matching' class. This might be available on conversation classify model outputs.

predicted_probability
decimal Not PII

Percentage of 'matching' class needed to consider a sentence matches.

label_probabilities
object Not PII

The labels probabilities. This might be available on conversation classify model outputs.

extract_results
object Not PII

List of text extraction results. This might be available on classify-extract model outputs.

transcript_sid
sid<GT> Not PII

A 34 character string that uniquely identifies this Transcript.

url
url Not PII

The URL of this resource.

Get OperatorResults

get
https://intelligence.twilio.com/v2/Transcripts/{TranscriptSid}/OperatorResults
Parameters
Parameters in REST API format
transcript_sid
Path
get sid<GT> Not PII

A 34 character string that uniquely identifies this Transcript.

redacted
Optional
get boolean Not PII

Grant access to PII redacted/unredacted Language Understanding operator. The default is True.

Example 1
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        Read Operator Result

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