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Transcript Media Resource


(information)

Public Beta

Voice Intelligence is currently available as a public beta release. Some features are not yet implemented and others may be changed before the product is declared as Generally Available. Beta products are not covered by a Twilio SLA.

Learn more about beta product support(link takes you to an external page).

A Transcript Media returns a signed URL for the Media (call recording) corresponding to the Transcript. If PII redaction was enabled when the Transcript was created, the recording will have PII timeframes redacted.


Transcript Media Resource

transcript-media-resource page anchor
Property nameTypePIIDescription
account_sidSID<AC>
Not PII

The unique SID identifier of the Account.

Pattern: ^AC[0-9a-fA-F]{32}$Min length: 34Max length: 34

media_urlstring<uri>

Downloadable URL for media, if stored in Twilio AI.


service_sidSID<GA>

The unique SID identifier of the Service.

Pattern: ^GA[0-9a-fA-F]{32}$Min length: 34Max length: 34

sidSID<GT>

The unique SID identifier of the Transcript.

Pattern: ^GT[0-9a-fA-F]{32}$Min length: 34Max length: 34

urlstring<uri>

The URL of this resource.


GET https://intelligence.twilio.com/v2/Transcripts/{Sid}/Media

Path parameters

path-parameters page anchor
Property nameTypeRequiredPIIDescription
SidSID<GT>required

The unique SID identifier of the Transcript.

Pattern: ^GT[0-9a-fA-F]{32}$Min length: 34Max length: 34
Property nameTypeRequiredPIIDescription
RedactedbooleanOptional

Grant access to PII Redacted/Unredacted Media. If redaction is enabled, the default is true to access redacted media.

Fetch a Media

fetch-a-media page anchor
Node.js
Python
C#
Java
Go
PHP
Ruby
twilio-cli
curl

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// Download the helper library from https://www.twilio.com/docs/node/install
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// Find your Account SID and Auth Token at twilio.com/console
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// and set the environment variables. See http://twil.io/secure
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const accountSid = process.env.TWILIO_ACCOUNT_SID;
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const authToken = process.env.TWILIO_AUTH_TOKEN;
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const client = require('twilio')(accountSid, authToken);
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client.intelligence.v2.transcripts('GTXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX')
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.media()
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.fetch()
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.then(media => console.log(media.mediaUrl));

Output

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{
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"account_sid": "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
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"service_sid": "GAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
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"sid": "GTXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
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"media_url": "https://media.server.com/media.wav",
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"url": "https://intelligence.twilio.com/v2/Transcripts/GTXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/Media"
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}


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