football

One Text Away From Glory: Fantasy Football Nerd Delivers Injury Updates Via Twilio SMS

Fantasy Football can be a cruel and fickle beast. At times it heightens the average fan’s experience watching games. The next game day, it brings…Full Article

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From Phone To Print: Collage.com Gives Their Users A Direct Way To Make Beautiful Photo Gifts via Twilio MMS

The days of leather bound photo albums are all but gone. Now, people house their prized photos on hard drives, in iPhoto and online. Collage.com…Full Article

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Data and Dining: Accela Unlocks Government Data Using Yelp API, Open Data and Twilio SMS

You can check how many stars your favorite restaurant has on Yelp easily. But stars might not tell the whole story of that restaurant’s health…Full Article

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DigitalOcean Communicates Clearly With Twilio SMS

The following is a guest post by DigitalOcean At DigitalOcean, we communicate with our customers and staff in numerous ways. One of the most important…Full Article

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SpareFoot Scales For Success With NewVoiceMedia and Twilio

SpareFoot knows how to multitask. This past April, they served a record number of users looking for storage facilities, matching them with the right price…Full Article

dreamforce

#Dreamforce14: Where To Find Twilio & Our Partners

It’s that time of year again. Dreamforce is approaching fast and we’re gearing up with our partners for an epic week of talks, tutorials, panels…Full Article

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How To Create GIF Polls With Wedgies and Twilio MMS

Wedgies delivers polls wherever you need them. That could mean a scoreboard poll at the NCAA finals, a reader poll on USAToday.com, or a nice…Full Article

Oracle Open Wold Recap: Delivering Customer Experience (and Mustaches)

Software devs, Twilio partners, and even Macklemore came from all over to take part in Oracle OpenWorld last week. We had a blast meeting new…Full Article

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iCracked Rides The iPhone 6 Wave with Twilio MMS

Nothing gets an instant reaction from an iPhone owner like a cracked screen. They want their phone fixed, but don’t want to wait three days…Full Article

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Find Twilio At Oracle Open World

Oracle OpenWorld and JavaOne are coming to San Francisco September 28th – October 2nd, bringing leading software companies together for four days. Twilio partners BlueLeap,…Full Article

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Building a Burning Man Ticket Notifier with Twilio SMS

Tickets to Burning Man sell out months and months before droves of people board converted school busses, load bikes onto the backs of cars and…Full Article

PicShareParty Makes Photo Sharing Easier and More Private with Twilio

People are okay with all 1,000 of their Facebook friends seeing carefully composed pictures of their morning latte. But pictures of weddings, baby showers, and…Full Article

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The Future of Coding In Kids’ Hands: Code.org Launches Code Studio to Educate, Inspire

If you peeked into one of the 4th grade computer classrooms at the KIPP: Empower Academy you would see a room full of kids spending…Full Article

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Shower With Friends Fights The Drought, Wins TCDisrupt Using Twilio and The Internet of Things

The California drought is dire, currently affecting 37,253,959 people. Governments, scientists, cities and towns are all working tirelessly to save water. This past weekend a…Full Article

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Roll Call! Roger Stringer Shows You How to Take a Headcount During A Twilio Conference Call

In an ideal world, the start of every conference call would be seamless. Everyone is on the line and everyone knows who is on the…Full Article

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Fancy Hands Saves Summer One Errand At A Time With Twilio

Summer presents a classic problem of supply versus demand. There are only so many days to lay out in the park, get lost in the…Full Article

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Aziz Ansari Outsmarts Ticket Trolls and Connects With Fans via Twilio SMS

Aziz Ansari had a “problem” most comedians would dream of: he sells out shows too fast. Madison Square Garden and Mandalay Bay sell out hours,…Full Article

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16 Year Old Isaac Moldofsky Builds Reddit Parser with Twilio SMS

Isaac Moldofsky is a teenager who beat the odds. He is 16. He is on summer break. He has unfettered access to reddit. Typically, this…Full Article

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Splunk Dials In Data With Twilio: Using Call and SMS Tracking To Measure Success

“Time kills all deals.” We’ve all heard the expression. It’s folksy. It’s colloquial. But, it’s not quite actionable. How do you correct your time-wasting mistakes…Full Article

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Front Makes SMS Collaborative With Twilio

We think of text messages like letters being sent to personal mailboxes. Only the phone owner has a key to that mailbox. This is great…Full Article

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ZeroPercent Uses Communication Tech to Connect Restaurants with Nonprofits Feeding the Hungry

ZeroPercent is part of the Twilio.org program, committed to supporting nonprofit and social good organizations using communications technologies. Learn more about how your nonprofit can…Full Article

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Taking Customer Service Mobile: OneReach’s Survey Shows Customers Prefer SMS

We’re in the age of on-demand. Everything from hailing a cab, to booking a hotel, and making restaurant reservations is a click of a button…Full Article

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Zidisha Helps Flatten Financial Barriers In Developing Countries With Twilio SMS

Zidisha is part of the Twilio.org program, committed to supporting nonprofit and social good organizations using communications technologies. Learn more about how your nonprofit can…Full Article

Handup-Team

Fighting Urban Poverty One Text at a Time: HandUp Empowers Homeless

Rose Broome was walking home on a cold night in San Francisco when she saw a homeless woman sleeping on the sidewalk. She felt compelled…Full Article

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Radish Streamlines Customer Support Calls with ChoiceView, Visual IVR

Sitting on hold while trying to contact customer support is tedious and time consuming. But, navigating through a never-ending phone tree of options can be…Full Article

Clockwise MD Team

Clockwise MD Lets You Skip The Waiting Room With Twilio SMS

You can’t skip the wait, but you can skip the waiting room. To avoid hanging out in the foyer of your doctor’s office all day,…Full Article

WhiteHouse

Dissecting A Disaster: The White House Calls On Tech Companies To Improve Response And Recovery

Technology is fundamentally changing the way we respond to disasters by giving people on the ground the tools they need to work effectively. We were…Full Article

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Arkansas Children’s Hospital Gets Patients To Appointments With Twilio Voice + SMS

[Arkansas Children’s Hospital is part of the Twilio.org program, committed to supporting nonprofit and social good organizations using communications technologies. Learn more about how your…Full Article

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MovingCompanies.com Puts You In Touch with the Right Movers with Twilio Voice

Alex Zehnbacht (pictured right) got involved in the moving industry right after he moved to the US in 2003. Alex got busy fast. He worked…Full Article

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Chartio Adds Twilio As A Data Source, Making Your Twilio Stats Beautiful and Accessible

Chartio pulls back the curtain behind your company’s data and displays it in a digestible way. When your data is eye-friendly, organized and automated you…Full Article

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Join Twilio And Friends On Our #TwilioPl Roadtrip Across Poland

What are you going to do with your summer break? How about joining Twilio on a road trip across Poland? We’ll be traveling from city…Full Article

Florida Election

How a Load Test Saved a Florida County Election Call Center in Four Lines of Code

During presidential elections, you’ll see all sorts of campaigns urging you to “Rock The Vote,” “Get Out And Vote,” and (more aggressively) “Vote or Die!”…Full Article

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#CXRoadshow Wrap Up: Watch Jeff Lawson’s Keynote, Twilio CX For Chromebooks Announcement

Last month the #CXRoadshow pulled into San Francisco for it’s final stop. Alongside Google, LiveOps and a room full of like-minded software people, Jeff Lawson…Full Article

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WatchOverMe: The Mobile Watchdog App, Protecting Over 140k Users With Twilio SMS

In May of 2012, Xin Chi (pictured right)was held at knifepoint and thrown into the trunk of her car by kidnappers while running errands in…Full Article

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Announcing The #TwilioRecipe Contest Winners

Last month, we put the call out for you to share your favorite #TwilioRecipes to get a shot at winning the second edition of Roger…Full Article

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The Weight Of A Text: Telerivet Unlocks SMS Communication In Developing Countries with Twilio SMS

Telerivet is part of the Twilio.org program, committed to supporting nonprofit and social good organizations using communications technologies. Learn more about how your nonprofit can…Full Article

bestday

Surfs Up: Brooks Lambert Gives Back To The Surf, Helps Nonprofits Communicate Via Twilio SMS

Qwikon helps nonprofits communicate. Learn more about the Twilio.org program, committed to supporting nonprofit and social good organizations using communications technologies at Twilio.org. Surfing was…Full Article

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Win Your Copy of Roger Stringers New Twilio Cookbook: Share Your #TwilioRecipes

Roger Stringer is back with a second edition of his Twilio Cookbook and we want to give you a copy. The cookbook is a one-stop…Full Article

World Cup

In Town For Google I/O? Come Watch The World Cup With Twilio

You might have heard some rumblings recently about an international event that everyone’s talking about. Yes, we are in fact talking about Google I/O. Also,…Full Article

vengo

Vengo Labs Re-Invents Vending Machines With New Tech, Twilio SMS

In 2012, Brian Shimmerlik (pictured right) tackled a tough question posed by NYC Next Idea: “what does the future of New York City advertising look…Full Article

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Scaling Support Fast With Twilio and WebRTC: Where To Find Twilio At WebRTC World

WebRTC is changing the way businesses communicate with customers, making it easier for companies to scale their support teams and provide help across multiple platforms.…Full Article

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Sending Files From Feature Phones Using Twilio and Kloudless

The feature phone is getting smarter and smarter every day.  Using feature phones, you can send cat pictures using space age technology from the moon…Full Article

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Creating An Agile Contact Center: Find Twilio at Call Center Week

Customer satisfaction is critical to expanding your business. If you don’t have the right tools to deliver a great customer experience, you’ll be left behind.…Full Article

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Lowering the Barrier to Enter the Sharing Economy: Airenvy Communicates Clearly with Twilio SMS

It’s almost like getting paid to go on vacation. Renting out your house or apartment while you’re out of town is an easy way to…Full Article

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#CXRoadshow: Build Or Buy: Shipping A Great Customer Experience Faster With Software Communications

For companies looking to scale, or simply scale fast, choosing the right communications plan is crucial. At our London stop on the Engineering The Customer…Full Article

Extra5

Making Your Apartment Buzzer Party Friendly With Raspberry Pi and Twilio

Amy Ciavolino’s friends were stuck outside of her apartment waiting to be let in to the party. They repeatedly pressed Amy’s apartment buzzer with no…Full Article

Wix

Wix Takes Customer Experience Into Their Own Hands And Builds A Twilio-Powered Call Center

Meet Wix, a platform that allows anyone to easily build customized websites or online stores. They take their customer service seriously, and when users have…Full Article

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#CXRoadshow: Atlanta & London Sold Out! Get Tickets for Upcoming Cities Now

Last week, The Engineering The Customer Experience Roadshow came to Atlanta for the first sold out stop on a six city tour, and boy did…Full Article

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Sierra Wireless Helps Hardware Devices Communicate With Twilio SMS

Computers aren’t the best conversationalists. To get them to open up and share information, you have to know exactly what you’re searching for. Sierra Wireless…Full Article

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Building For Millions: How RedBeacon Revamped Their Customer Contact Center In One Month

Learn how to engineer the best experience for your customers. The Engineering the Customer Experience Roadshow is coming to six cities from San Francisco to…Full Article