11002: Authorized Representative must have a valid US phone number (+1).

This error occurs when the Authorized Representative phone number in the linked Business Profile is not a valid United States phone number. For Voice Integrity registration, the linked profile must include an authorized representative with a valid US phone number, and the phone number field for an authorized representative must be provided in E.164 format.

• The Authorized Representative phone number does not begin with +1.
• The phone number is incomplete, contains invalid characters, or is not formatted in E.164.
• The wrong contact number was entered for the authorized representative in the linked Customer Profile or Business Profile.

• Update the linked profile with an Authorized Representative phone number that begins with +1.
• Enter the phone number in E.164 format, for example +14155552671.
• Review the Authorized Representative details in Trust Hub, correct the phone number, and resubmit the profile if it was rejected during vetting.
• If you are registering for Voice Integrity, confirm that the linked Business Profile also meets the other required prerequisites, including a valid US business address and a secure website URL that uses https://.

• Voice Integrity Onboarding
• Voice Integrity Onboarding in the Twilio Console
• Trust Hub