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Error
Twilio error

11003: Business address must be a US address.

Twilio Voice DocumentationVoice

Description

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This error occurs when the Business Profile linked to your voice registration does not contain a valid US business address. Voice Integrity requires an approved Primary or Secondary Business Profile with a valid US business address and the correct ISO country code.

Possible causes

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  • The Business Profile address is outside the United States.
  • The address country is not set to US.
  • The business address is incomplete and is missing required fields such as street address, city, state or province, or postal code.
  • Update the Business Profile in Trust Hub to use the business's physical US street address.
  • Set the address country ISO code to US.
  • Complete all required address fields, including street address, city, state or province, and postal code.
  • If the profile was rejected, review the rejection reason, correct the address information, and resubmit the profile or registration.

Additional resources

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